Find CX Projects
Build & Manage
Remote CX Teams

How it works?

Create Profile

Create your profile

Sign up with VOIZ. Build your profile by setting your portfolio, team size, team members' work experience, skills in CX, language proficiency, preferred work timing slots and the type of CX job — part-time, full-time or one-time.

You want

Choose what you want to do

Pick a type of action — either you want to get CX projects or hire CX talent for your project. To hire, post your requirement. See and shortlist CX talent for your CX job. project. To get CX projects, find suitable CX projects, send your bid and win.

Choose what you want to do

Pick a type of action — either you want to get CX projects or hire CX talent for your project. To hire, post your requirement. See and shortlist CX talent for your CX job. project. To get CX projects, find suitable CX projects, send your bid and win.

You want
Operationalise

Operationalise

Companies evaluate your bid. Once selected, you can communicate, set your expectation and discuss delivery goals. Deploy your shortlisted remote CX agents to your project. Communicate and collaborate using VOIZ's engagement modules.

Manage Project

Manage your project

Run your project. Manage your remote CX agents through our built-in workforce management platform. Communicate and collaborate with both CX agents and clients in one place using VOIZ's engagement modules. Monitor agent performance real-time and improvise agents’ performance that instant. See all your delivery KPIs in a dashboard.

Manage your project

Run your project. Manage your remote CX agents through our built-in workforce management platform. Communicate and collaborate with both CX agents and clients in one place using VOIZ's engagement modules. Monitor agent performance real-time and improvise agents’ performance that instant. See all your delivery KPIs in a dashboard.

Manage Project

1,00,000+ ready to hire remote CX agents

Take a look   Try now

Choose from CX talent across the country

Hiring to delivery,
it's easy

Have a CX team?

There are businesses across industry verticals looking to hire a contact center to directly manage multiple CX processes. This is where you come in. Pick a suitable project based on your team size and skill set. All the tools that are required to manage your entire process is available within the market place. The client can easily access your delivery through a dashboard real-time.

Get Projects  

Have a CX project?

You have the skills but short of the staff. This is when the marketplace offers you a talent pool to tap into. Select the right talent suitable for the projects that you are bidding for. Market place also offers you to manage the talent that you hire right from screening to selection and training to production.

Hire Talent  

Big or small,
why VOIZ works?

  • Hire and manage hundreds of agents
  • Localised connect with dialects across the country
  • From freshers to veterans across all CX processes
  • Pay agents monthly, hourly and calls made
  • Integrate your existing system with VOIZ
  • Operate easily remote with our collaboration tools
  • See dispositions in a realtime dashboard view
  • Track agent performance with in-built analytics

Trusted by

Why VOIZ?

The rise of the white-collar gig economy has disrupted the way the customer experience industry was operating between the major entities — companies, contact centres and the talent.

A company gets the option to operate on a remote platform but managed by the in-house team. The elasticity increases by multiple folds when you get to replace full-time employees with gig workforce.

Brings more scalability and flexibility to the operations. On the other hand, the companies can outsource the entire operations to a team who can operate on a remote gig-based model. At VOIZ, contact centres get projects, hire customer experience agents and deliver their CX processes — all at one place.

Why Voiz

In the press

The Week
India Today
Business Today
Business Standard

Move your CX operations to a remote model at VOIZ.

  • cx   Reduced Cost
  • cx   Highly Scalable
  • cx   Better Quality