Hiring for: Typetheta

Hiring for IT Administrator || 4 hours || UK Shift

Company name : Typetheta

Posted on: 24th May 2024


Description

Key Responsibilities:

- Hardware and Software Management:

 - Install, configure, and maintain laptops, desktops, and mobile devices.

 - Manage and troubleshoot hardware and software issues on various devices.

 - Ensure all devices are updated with the latest security patches and software updates.

- Network and Systems Administration:

 - Monitor network performance and troubleshoot connectivity issues.

 - Implement and manage user accounts, permissions, and access controls.


Technical Support:

 - Provide first and second-level support for IT-related issues.

 - Assist employees with technical issues related to their workstations, phones, and other IT equipment.

 


- Security and Compliance:

 - Implement and enforce IT security policies and procedures.

 - Perform regular security audits and risk assessments.

 - Ensure compliance with industry standards and regulations.


IT Projects:

 - Participate in IT projects, including system upgrades, migrations, and new implementations.

 - Collaborate with other departments to understand and address their IT needs.

 - Provide training and support for new IT initiatives.


- Asset Management:*

 - Track and manage IT assets, mainly software inventory.

 - Documentation and Reporting:

 - Maintain comprehensive documentation of IT systems, configurations, and processes.

 - Generate regular reports on IT performance, issues, and activities.

 Qualifications:

- Education and Experience:

 - Bachelor’s degree in Information Technology, Computer Science, or a related field.

 - Minimum of 3 years of experience in an IT administration role.


- Technical Skills:

 - Proficient in managing Windows and Mac OS environments.

 - Experience with mobile device management (MDM) solutions.

 - Strong knowledge of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP).

 - Familiarity with IT security practices and tools.

 - Experience with cloud services and virtualization technologies.

Soft Skills:

 - Excellent problem-solving and troubleshooting abilities.

 - Strong communication and interpersonal skills.

 - Ability to work independently and as part of a team.

 - Customer service-oriented with a proactive approach.

Process

Technical Support

#

Process

Ongoing

Language

Pay Out

Remuneration : NA


Start date: 27th May 2024

End date: 16th Sep 2024

Duration: Ongoing months

Days of the week

Works Slots


Expertise Level


Find 100s of Customer support & telesales jobs on part time and full time basis. Work from anywhere!