Company name : VOIZ
Posted on: 10th Feb 2022
• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• identify customers' needs clarify information, research every issue, and provide solutions and/or alternatives.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner if necessary.
• Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Possess strong knowledge of Livspace services to identify customer needs when qualifying them.
• Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services increase customer satisfaction and revenue.
• Apply a superlative customer experience attitude to all interactions. Be able to establish a positive rapport.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Maintain regular attendance and punctuality.
• A graduate in any stream (10+2+3 regular education).
• Familiar with CRM & cloud telephony systems and practices.
• Customer focused and adaptable to different personality types.
• Have the ability to multitask, set priorities and manage time effectively.
• Possess previous experience in a call center dealing with Indian consumers.
• Superior listening, verbal, and written communication skills.
• Proficient in spoken English with proper grammar
English, Hindi, Kannada, Marathi
Remuneration : 35000/perMonth
Start date: 9th Feb 2022
End date: 10th May 2022
Duration: Ongoing months
Days of the week
Monday, Tuesday, Wednesday, Thursday, Friday
10:00 to 14:00, 14:00 to 18:00