Hiring for: Valuvox Business Solutions Pvt Ltd.

CRM Executive/Telecaller

Company name : Valuvox Business Solutions Pvt Ltd.

Posted on: 26th Jul 2021


Description

Roles & Responsibility:
• Solicit survey responses on the valuvox mobile app via email and telephonic campaigns.
• Ensure response submissions and deliver on response targets in accordance with each survey plan.
• Interact with the audience to understand their comfort levels to respond to surveys and follow-up accordingly.
• Be diligent and follow (appropriately) friendly demeanour with a view to obtain responses multiple times from each respondent over many survey "journeys".

Audience database and reporting:
• Build and update the audience database through sources and channels provided by the company.
• Group and label the database records as per the audience profile and usage patterns.
• Create reports as per formats provided by the company and provide authentic and accurate information of the activity.
• Keep separate track/documentation on campaign/survey reports.
• Keep a frequent track on the stored data and ensure that data is stored entirely.

Skills:
• Should have excellent communication and persuasive skills - specifically related to interactions with a diverse audience.
• Should be conversant with / able to quickly pick up business terminology.
• Working knowledge of CRM and other business software applications.

Qualifications / Experience -
• Graduate in any stream.
• 6 months to 2 years relevant experience.

Process

Blended

#Outbound voice, 
#Email support

Process

One-time

Language

English

Pay Out

Remuneration : 20000/perMonth


Start date: 28th Jul 2021

End date: 28th Oct 2021

Duration: 3 months

Days of the week

Monday, Tuesday, Wednesday, Thursday, Friday

Works Slots

09:30 to 13:30, 13:30 to 17:30


Expertise Level

Intermediate


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