Hiring for: Teachmint

Hiring for Key Account Manager for Teachmint (On-Premise, Bangalore) || Blended work profile involving field and office work

Company name : Teachmint

Posted on: 4th Sep 2021


Description

About Teachmint
We are the fastest-growing Edtech startup in India based out of Bengaluru. We are an
all-in-one education technology platform created specifically for the tutors of the digital
age.
Our platform focuses on creating a deeply immersive online experience, combining live
classes, student engagement tools as well as various other classroom facilitating
features We are committed towards democratizing online education via constant
innovation, thus ensuring that the platform remains easy to use and accessible to all.
As of today, we have 10 lakh+ tutors on our platform, using our product to conduct
classes and engage students.
Roles and Responsibilities
● Onboard new clients and work with key accounts to identify key customer
needs and requirements
● Ensure the correct products and services are delivered to customers in a timely
manner
● Expand the relationships with existing customers by continuously proposing
solutions that meet their objectives
● Resolve any issues and problems faced by customers and deal with complaints
to maintain customer satisfaction
● Serve as the link of communication between key customers and internal teams
● Communicate and collaborate with the sales, marketing, and product
departments to ensure that key clients’ needs are met
● Keep track of your accounts' satisfaction and reporting on their status to the
organization
● Prepare regular reports of progress and forecasts to internal and external
stakeholders using key account metrics
Requirement
● Prior experience of working as Key account manager or in a similar role for a
minimum of 1.5-2 years
● Experience in sales and providing solutions based on customer needs
● Strong communication and interpersonal skills with aptitude in building
relationships with professionals of all organizational levels
● Excellent organizational skills
● Ability in problem-solving and negotiation
● Graduation
Working days from Monday to Saturday with Sunday off
Working Hours - Rotational shifts from 8 AM to 8 PM with 9 hrs per shift
Work Location On premise Bangalore with initial 1 month WFH (due to Covid)
Age - Below 33
Terms and Conditions: Candidate should be flexible to work from office and Rotational shifts as per business requirement.

Process

Blended

#Outbound voice, 
#Inbound voice, 
#Email support

Process

One-time

Language

English, Hindi

Pay Out

Remuneration : 58000/perMonth


Start date: 7th Sep 2021

End date: 6th Dec 2021

Duration: 3 months

Days of the week

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Works Slots

08:00 to 12:00, 12:00 to 16:00, 16:00 to 20:00


Expertise Level

Expert


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