Hiring for: Tsaaro Aacdemy

Hiring for Customer Support|| Remote|| Work from Home

Company name : Tsaaro Aacdemy

Posted on: 25th Oct 2021


Description

Selected Candidate day-to-day responsibilities include:
Address customer's issues/challenges through phone or chat
Resolve them in a timely and efficient manner
Ensure that all valid customer concerns are being dealt with immediately
Liaise with customers and the business and assist with complaints, errors, orders, cancellations, billing, and more through calls or WhatsApp chat
Call the customers for any demo or paid class reminders
Connect with the leads generated through marketing campaigns to convert them as potential customers.
Brief clients about the program they have selected or shown interest in.
Building healthy relationships with current and potential clients
Setting up scheduled meetings with prospect customers.
Maintaining a pipeline of all sales administration using CRM software
Generating Invoices and coordinating with the operations team.

Requirements:
Bachelor's degree required/pursuing.
Client-facing, consulting and/or project management experience with strong interpersonal skills.
Exceptional communication, prioritization, and organizational skills, and a strong commitment to detail.
Ability to multi-task and manage projects at different stages of development and execution simultaneously.
Proven analytical and advanced reporting skills.
Strong communication skills
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM experience preferred

Salary : 15-20ks (Negotiable)

Process

IN-BOUND Voice

#

Process

Ongoing

Language

Pay Out

Remuneration : 15000/perMonth


Start date: 24th Oct 2021

End date: 25th Jan 2022

Duration: Ongoing months

Days of the week

Works Slots


Expertise Level

Intermediate


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