Remote Workforce Marketplace for CX | Customer support and Telesales

Get CX done.
From hiring to delivery, all in one place.

Post CX Jobs

Companies fill our template form with their CX job requirements — the type of process like inbound or outbound, channels like voice or email, tenure of the process like one-time or ongoing, with the number of agents, languages and time slots.

Hire CX Agents

Agents matching the CX jobs apply. Companies scrutinise, schedule interviews through inbuilt communication channels, select the best-suited talent, set delivery expectation, payment terms and run training programmes. CX Projects go live with the selected CX team.

Manage CX Process

Using workforce management and CRM, Companies and Agent/Contact centre maximise agent efficiency. Realtime dashboard with disposition and performance metrics assist companies and agents in improvising productivity then and there.

From edtech to ecommerce, some of the processes running on VOIZ

Customer Support

Customer Service

Helpdesk

Technical Support

Product Support

Email Support

Chat Support

Social Support

Telesales

Telemarketing

Debt Collection

Recruitment

KYC Handling

Feedback & Surveys

Upsell & Cross-sell

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What's in it for

Companies

Companies cut costs like hiring, administration, infra and maintenance by hiring and managing CX talent through VOIZ. Companies get higher flexibility and scalability by moving to a self-serve remote model. With efficient agents, companies deliver a better quality of customer experience.

Post a Project

CX Agents

CX agents get a wide range of CX jobs to apply. Agents choose the type of CX jobs like ongoing or one-time, type of processes like inbound or outbound, time slots they would want to work and preferred languages. And the timely payouts after the CX delivery. Agents are free to apply and choose other CX jobs during or after a Live project.

Apply for a CX job

CX Agents

CX agents get a wide range of CX jobs to apply. Agents choose the type of CX jobs like ongoing or one-time, type of processes like inbound or outbound, time slots they would want to work and preferred languages. And the timely payouts after the CX delivery. Agents are free to apply and choose other CX jobs during or after a Live project.

Apply for a CX job

Contact Centres

Contact centres engage with VOIZ in two models: bid for CX projects posted by companies and hire CX talent for their CX job. Contact centres save significant cost/agent by hiring CX agents through VOIZ. At zero marketing and sales cost, contact centre bid and win CX projects at VOIZ.

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