What is an ongoing CX job?


Ongoing job at VOIZ is similar to a full-time employment role without any specific end date. And generally, the tenure is for a longer-term like more than a year. An ongoing project can demand 8 hours of work or 4 hours of work, 5 days or 6 days a week. It varies between projects and depends on the client's requirement.

To give you an example, a healthcare client looking to hire agents for 24/7/365 for an incoming voice-based query resolution with a planned project time — generally longer than a year — would opt to tag their project as ongoing.

What are the advantages of ongoing jobs?

If you want to work remote and work on a routine for a long term project then VOIZ’s CX ongoing job is the right fit. Pay-outs are better. Contracts are flexible. And you get stable monthly earnings.

Please note VOIZ is a market place providing opportunities to CX agents looking for freelance work to engage with companies looking out for CX processes to outsource. Neither VOIZ nor any company/client associated with VOIZ's is an employer. The CX job is freelance work and not actual employment. The job/work you would engage on VOIZ is purely on contract terms between an agent and the client. After or during the project, you are free to apply or move to another project.