Reasons why you should consider us
Significant cost savings,
upto 80%
Frictionless scaling, upto
10X in a weeK
Flexible engagements
Quality talent
VOIZ Enterprise
Are you an enterprise with large scale operations? At VOIZ, you can outsource your entire CX operations to us on a fully managed service model. Since VOIZ is built on remote teams, it costs less to operate, is highly scalable and great for business continuity. Consider moving 20-30% of your on-premises capacity to VOIZ
VOIZ SME
Are you a startup or a small business with limited resources for CX? At VOIZ, you can hire remote CX teams and manage your entire CX process virtually in a single window. You can start your CX process at VOIZ with zero capex and build your teams as you grow
VOIZ On-demand
Why hire and maintain workforce that is occupied for just 3 or 6 months in a year? With VOIZ On-demand service, we offer you any capacity and you pay only for what you use, be it for one time or for a short time. No on-going commitment whatsoever
VOIZ Surge
Different businesses have different types of demand surges, some are intra day, some are a couple of days in a week or a couple of months in a year and so on. The VOIZ Surge service fits your surge demand requirements perfectly. The service is fully managed by VOIZ and you pay as you go without the commitment of overheads
VOIZ Enterprise
Are you an enterprise with large scale operations? At VOIZ, you can outsource your entire CX operations to us on a fully managed service model. Since VOIZ is built on remote teams, it costs less to operate, is highly scalable and great for business continuity. Consider moving 20-30% of your on-premises capacity to VOIZ
VOIZ SME
Are you a startup or a small business with limited resources for CX? At VOIZ, you can hire remote CX teams and manage your entire CX process virtually in a single window. You can start your CX process at VOIZ with zero capex and build your teams as you grow
VOIZ On-demand
Why hire and maintain workforce that is occupied for just 3 or 6 months in a year? With VOIZ On-demand service, we offer you any capacity and you pay only for what you use, be it for one time or for a short time. No on-going commitment whatsoever
VOIZ Surge
Different businesses have different types of demand surges, some are intra day, some are a couple of days in a week or a couple of months in a year and so on. The VOIZ Surge service fits your surge demand requiements perfectly. The service is fully managed by VOIZ and you pay as you go without the commitment of overheads
A platform that connects you with remote CX agents having expertise in customer support & telesales
These are professionals from varied backgrounds, pre-trained in in CX, looking for work from anywhere gigs and jobs. At VOIZ, you find freelancers, part time and full time job seekers, students etc
VOIZ currently has CX agents from the east, typically from countries like India, Philippines etc
Agents from India are proficient in English. You can also find agents proficient in French, Spanish, Japanese and Arabic languages
English is the medium of education in India and the second most spoken language after native, needless to worry
Agents at VOIZ are trained to speak slowly and have a crisp and neutral accent, easy to understand when spoken to
It's simple, set up your project and agents matching your requirement will start applying
At VOIZ, you can manage the entire lifecycle of the agents within the platform. After hiring, you do training, onboarding, certifications within the platform. Further, we integrate into your CRM for the agents to go live and for daily operations, we bring back all the important stats for governace and productivity of the agents
Yes, at VOIZ you have a choice of 2 engagement models. 1) Self service - You manage your own CX process 2) Managed service - VOIZ manages your CX process in-house
You engage with the VOIZ operations team directly for managed services. You define the SLA and productivity metrics, VOIZ team delivers the outcomes and you will be assigned a dedicated account manager for collaboration.
Share your contact information, we will get in touch and help you set up your remote contact centre today.
