Operations Manager
Company name : VOIZ
Posted on: 4th Nov 2024
Description
Job description
Designation: Operations Manager
Work location: Mahadevapura, Bangalore
Industry: Automobile (Cars)
Process: Pre-sales, Post sales feedback, Service bookings, Post service feedback
Role Description
The Operations Manager will lead a team of 15 people. The call centre will make calls to give car information and generate showroom visits. Plus make calls to existing customers for car service bookings. The main role of the Operations Manager will be to ensure team productivity by maintaining team discipline, meeting the required headcount, required connected calls per day, required talk-time and thereby achieving the required conversions
Requirements
Experience in a call centre is a must
Experience in a sales process is a must
Experience in managing teams and should have led teams in the past
Should have a target-driven approach
Should exhibit a deep sense of ownership and high energy levels
Excellent communication and interpersonal skills
Ability to multitask and prioritize effectively
Experience in the automobile industry is a big advantage
Process
Tele-Sales (B2C)
Process
Ongoing
Language
Pay Out
Remuneration : NA
Start date: 1st Dec 2024
End date: 30th Apr 2025
Duration: Ongoing months
Days of the week
Works Slots
Expertise Level
