Hiring for Team Leaders from Call Centre background
Company name : VOIZ
Posted on: 11th Jul 2023
Description
Job Description
Manages the functioning and day-to-day activities of team
Ensure the team meets the input and output metrics on a daily basis
Assign objectives and duties to the team and ensure that they accomplish their goals on a daily, weekly, and monthly basis.
Will be responsible for attrition and shrinkage (ensure a backup batch is always ready)
Conduct performance reviews on a regular basis and provide feedback on improvements
Pitch in for training when required
Handle multiple projects simultaneously
Create an inspiring team environment with an open communication culture
Requirements
We are looking for candidates with at least 1 year of experience as a Team Leader in a Call Centre / BPO with either a sales or a customer support background.
Shift timings : 10am to 7pm ( 6 days a week with a rotational week off )
Confident and a go getter attitude
We are looking to hire 3 Team Leaders who are fluent in English and Hindi and 1 Team Leader with fluency in English and Tamil
Salary - 18k - 22k INR per month
About VOIZ:
VOIZ is an WFH platform for tele-jobs. At VOIZ, you can discover jobs, get trained and work from anywhere via our platform. Come, let's build the future of work together!
Process
Sales (B2B + B2C Niche)
Process
Ongoing
Language
Pay Out
Remuneration : NA
Start date: 11th Jul 2023
End date: 3rd May 2024
Duration: Ongoing months
Days of the week
Works Slots
Expertise Level
